Elements and Performance Criteria
- Park vehicle
- Vehicle is parked with due consideration of critical factors
- Plan for access to vehicle ensures minimisation of traffic wear on gardens and lawns, and avoidance of obstructions
- Potential hazards are identified and appropriate action is planned to minimise risk of injury and/or damage to items and equipment during removal activities
- Define job requirements
- Customers needs and perception of job are clearly established through appropriate questioning and discussion based on removal consultant appraisal
- Initial inspection of total job is undertaken with customer and an appropriate loading sequence is ascertained
- Potential internal hazards are identified and appropriate action is planned to minimise risk or injury and/or damage to items, equipment or structure
- Special requirements are identified and negotiated with the customer
- Customer is appropriately advised of any pre-damaged or damage-risked items and appropriate documentation is completed
- Items unacceptable for removal are identified and the customer is appropriately informed
- Complete records